
What do you do when your DJO Knee Brace doesn't fit? Call Townsend.
That's exactly what Ben Polsky did. This determined father did his homework. He discovered that Townsend is the only manufacturer of functional knee braces that can build a true custom orthotic. You see the 14" knee brace that DJO accepted payment for was too big for Ben's daughter's petite frame. DJO could not offer a solution for this patient even after learning their brace didn't fit.
So instead of telling his daughter that she could no longer participate in gymnastics Ben looked for an alternative. Townsend built this small brace, 10.5" in length, to fit a small leg. Further, Townsend worked with the certified practitioners at BioDynamics in New York City. An ABC certified orthotist made sure Ben's daughter was properly cared for. This brace was not fit by a sales representative - like most DJO knee braces.
Click on this link to watch video of this gymnast's return in her custom knee brace.
So why did Townsend make the difference?
- They built a custom knee brace to fit the unique anatomy of this athlete.
- They worked with certified practitioners to fit the knee brace - not sales representatives.
- Did I mention they provided the brace for free?
In an email to Townsend Mr. Polsky wrote, " Thanks to all of you for your support and professional expertise to make it possible for my daughter to return today to competition - such an achievement for her. With you she has overcome her condition and reached a first goal, unthinkable just a few months ago."